Resolution for Common Errors in E-Invoicing in GST

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Common errors – e-InvoicingEinvoicing errors can cause in the rejection of transactions. The table provide the resolution the common errors that occur during eInvoicing



Error code E-invoicing Error message Reason for E-invoicing Error Resolution for the error
2150 Duplicate Invoice Reference Number Taxpayer uploading the same invoice which is already registered and IRN is generated. To avoid this error, don’t send the same request simultaneously. Wait for the IRN and update the system with the same. Only if the IRN is not received, resend the request.
2172 For intra-state transactions, IGST amounts are not applicable for specified items, only CGST and SGST amounts are applicable. IGST amount is entered for intra-state transactions instead of CGST and SGST. Recheck the tax applicability for the transaction. In case the State code of Point of Supply (POS) of the recipient and the supplier is the same, then CGST and SGST are applicable.

Under exceptional cases, if IGST is applicable, then enter the ‘IGST’ amount and flag intra-state transaction as ‘Y’.

2176 Invalid HSN code(s)-{0} Incorrect HSN code is entered in the invoice. Cross-check the HSN code on the e-invoice portal. One can also confirm the HSN by sending the same to the help desk for confirmation.
2182 The taxable value of all items must be equal to the total taxable value. If the total taxable value of the uploaded invoice doesn’t match with individual line items’ total taxable values. Recheck whether

Total taxable value = taxable value of all the individual line items in the uploaded invoice.

2189 Invalid total invoice value If the total invoice value of the uploaded invoice doesn’t match the total individual line items. Recheck whether

Total invoice value = value of all the individual line items in

After considering other charges and discounts with a tolerance limit of (+/-) one, the uploaded invoice is uploaded.

2193 AssAmt value should be equal to (TotAmt – Discount) for HSN – {0} and Sl. No {1} Incorrect assessable amounts are entered for that particular item. For that particular item, the assessable value should be calculated by reducing the total amount’s discount.
2194 Invalid total item value for HSN – {0} and Sl. No {1}. Total item value entered is incorrect. Ensure that item value should be the total of assessable value plus all taxes, cess and other charges.
2211 Supplier and recipient GSTIN should not be the same. Same GSTIN is provided for the supplier and buyer. Self-generated invoices are ineligible for e-invoice generation.
2212 The recipient GSTIN cannot be URP for supply type {0}. Invoices related to unregistered persons are entered as a B2B transaction. Enter actual GSTIN.
2227 SGST and CGST amounts should be equal for HSN – {0} and Sl. No {1} For the particular item, CGST and SGST amounts are not matching. Ensure that CGST and SGST amounts should be equal.
2233 Duplicate SI nos are not allowed in items. Duplicate serial numbers are issued for different items in the item list. Unique serial numbers should be allotted to each line item.
2234 Invalid SGST and CGST amounts for HSN – {0} and Sl. No {1}. Incorrect SGST and CGST amounts are entered for the specified item. Ensure that correct amounts for the SGST and CGST are entered.
2235 IGST amount given with HSN -{0} and Sl. No {1} is invalid. Incorrect IGST amount is passed for the specified item in the item list. Ensure that SGST and CGST = (taxable value (x) tax rate/2) for each line item. There is a tolerance limit allowed of +/- 1.
2240 Invalid GST rate for HSN -{0} and Sl. No {1}. Incorrect GST rate is entered. Ensure that the correct GST rate is entered for each line item.
2244 Recipient Pin code is mandatory for the transaction -{0} If the recipient PIN code is missing. Provide recipient PIN code.
2265 Recipient GSTIN state code should be the same as the state code passed in recipient details. If the state code and the first two digits of the GSTIN do not match the recipient details. Under the recipient details, the first two digits of the GSTIN should match with the state code entered.
2275 Recipient PIN code should be 999999 for direct export. For export transactions, PIN code for recipient details should be 999999. Ensure that the PIN code entered is 999999 for only specified transactions.
2295 IRN is already
generated and registered with GSTN Lookup Portal by other IRP
If an IRN is already
generated with other IRP and the same request is again sent to NIC-IRP,
this error code will appear.
Ensure that no invoice or document is submitted on two different IRPs simultaneously. Suitable validations must be in place in your ERP/billing system.
3028 GSTIN is not present in the invoice system The GSTIN of the recipient is not available in the e-invoice system. Ensure the correctness of the GSTIN. If taxpayers are sure of its correctness, click on ‘Sync GSTIN from GST CP’ API.

  1. GSTIN available in the GST portal: On receiving the details, you can resend the IRN generation request.
  2. Verification through API failed: In this case, one can go to einvocie1.gst.gov.in portal and click on the ‘Taxpayer/ GSTIN’ option under the search menu to manually check the status. I Common errors – e-Invoicing I
3029 GSTIN is not active GSTIN is inactive/cancelled. Ensure the correctness of the GSTIN. If taxpayers are sure of its correctness, click on ‘Sync GSTIN from GST CP’ API.

  1. GSTIN available in the GST portal: On receiving the details, you can resend the IRN generation request.
  2. Verification through API failed: In this case, one can go to einvocie1.gst.gov.in portal and click on the ‘Taxpayer/ GSTIN’ option under the search menu to manually check the status.
5002 Validation Error- Invalid Reference Data 1. Invalid or incorrect invoice data such as date, invoice number

2. Technical issues on IRP such as server, connectivity or software bugs

3. Incompatible software versions due to using an older version

  1. Keep the e-invoice data error-free and ensure invoice details declared or reported are correct
  2. resubmit with the right invoice information
  3. Run a software update
  4. Contact the authority in charge of IRP for technical issues





Common errors – e-Invoicing  are as above, if you are facing something else, you need to raise a ticket on common portal ASAP or you may reach the IRP. 

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